Do's and don'ts

A safe, smooth day on the water starts before pick-up. Here is what helps, what to avoid, and how nature can change the plan.

Do

Be at pick-up 5 minutes early

Pick-up may vary, so allow up to 30 minutes waiting time.

Flying the same day? Leave 5 hours after the pier

Book a flight at least 5 hours after the boat is due back at the pier, in case of boat delays, breakdowns or accidents on the way to the airport. Tell us in advance; luggage and transfer options are available on selected tours.

Follow your guide at all times

Tours must be followed as instructed for your safety.

Keep your valuables safe

Take care of your belongings on the boat and the beach.

Bring sun and swim essentials

Sunglasses, swimming suit, spare T-shirt and shorts, hat or cap, sunscreen, mosquito lotion, comfortable slippers.

Wear comfortable clothes

Comfortable clothes or shorts work best.

Ask about language guides

Some tours offer guides in other languages; availability may vary, please double check.

Bring a hospital document if you are sick

Needed if you miss a trip through illness (subject to approval).

Don't

Don't feed monkeys or other animals

Only with your guide's permission.

Don't swim at Maya Bay

Swimming and walking into the sea are not allowed at any time.

No pets

Pets are not allowed on any tour.

No pork on the boat

Please leave pork products behind.

Don't be late

Missed tours due to late arrival are non-refundable.

Don't expect a hold or refund

Bookings are fully prepaid and non-refundable in all circumstances.

Nature and seasons

Phuket is all about nature, so some places change with the season, tides or park rules. Please double check before booking.

Maya BaySeasonal openingMay be closed for conservation. Swimming and walking into the sea are not allowed at any time.

Monkey BeachDepends on tidesAccess depends on the tide on the day.

Similan IslandsMid-October to end of AprilOpen approximately mid-October to end of April only.

Popular spotsHigh seasonCrowds vary by season; high season can be busy, especially at Maya Bay.

Big BuddhaOccasional closuresMay be closed occasionally for renovation or maintenance.

Any island or tourPlease double checkSome islands, tours or locations may be temporarily closed. Some tours offer longtail boat options with a surcharge (subject to availability).

Speedboat trips are not recommended for

Pregnant womenHeart diseaseBack, neck or spine problemsSurgery in the last 6 monthsAsthmaChildren under 1 year

Each tour page lists the operator's own list. Not feeling well on the day? A hospital document is required (subject to approval).

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